Summit Talent Acquisition Specialists

FMCG Sales Role

Internal Sales Representative

Internal Sales Representative position based in Durban with an FMCG company. This role focuses on managing customer relationships, processing sales orders, and supporting business growth through excellent service and sales support.

Key Responsibilities

• Handle incoming customer enquiries and sales requests.

• Process quotations, orders, and sales documentation.

• Maintain strong relationships with existing customers.

• Follow up on leads and identify sales opportunities.

• Provide product information and assist customers with solutions.

• Coordinate with warehouse and distribution teams regarding orders.

• Maintain accurate customer records and sales reports.

• Achieve monthly sales targets and KPIs.

Minimum Requirements

• Matric required.

• Previous internal sales experience.

• Experience within FMCG, wholesale, or distribution environments advantageous.

• Strong communication and customer service skills.

• Good computer literacy and administration skills.

• Ability to work in a target-driven environment.

Preferred Experience

• Experience with sales systems or CRM platforms.

• Knowledge of FMCG products and sales processes.

• Previous experience dealing with business customers.

• Strong negotiation and relationship-building skills.

Candidate Profile

• Confident and professional communicator.

• Sales-driven with a positive attitude.

• Organised and detail-oriented.

• Customer-focused with strong problem-solving skills.

Package

• Competitive salary based on experience.

• FMCG sales environment.

• Growth opportunity within a successful organisation.

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